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Administration and safety

Why are some administrative tools missing?

Tools depend on account permissions and available services. Ordinary accounts cannot administer users or settlements. Authorized administration manages platform roles.

What are the quick tools?

Authorized users have dedicated pages for announcements, online sessions, registered users, password changes and account deletion. Verify the username and confirmation before sensitive actions.

How is room support managed?

Support administration separates activation, applications, income, complaints and settlements. Decisions require recorded reasons. Settlements require financial permission, balance and a unique reference.

How do I report a bug and update?

Use the official support channel in About. Include a description, time and version without account secrets. Download updates from the official website. Check appearance and battery settings when diagnosing display or alert differences.

How does the owner manage STC and products?

Open product and pricing management from account and server administration. Only the platform owner changes the STC reference with an audit reason, or creates room/member plans with titles, descriptions, prices, durations, discounts, offers and availability. The website administration panel offers the same tools. Changes do not require an app update. Existing product types cannot change; use a new code for a different service type. Deactivation blocks new purchases and renewals while preserving paid time.