Wallet and recharge agency

Open My Profile, then Wallet to review your balance and monthly transaction history. Do not rely on a screenshot or a message as proof of transfer; use the reference and transaction recorded in the app.

Request recharge from an authorized platform agency. The agent funds your purchase wallet from their agency balance with a recorded reference. The purchase wallet does not provide general transfers between users. Eligible room owners can move earnings to their own purchase wallet.

Agency tools appear only for authorized accounts. The agency balance is separate from the purchase wallet. The platform owner can add an agency from an existing account, activate or suspend it, fund it, and review its balance, output, and operation history. Suspension blocks customer recharge without erasing balance or records.

Check the transaction history and connection, then refresh. Do not repeat a financial operation without checking. If it persists, send support your username, transaction reference and time, never your password.

The official platform currency is Syriatalk Coin (STC). The initial reference is 10,000 STC per US dollar. The live wallet rate comes from the platform owner and can change; changing this reference does not change the number of STC already stored in your balance. It is a recharge reference, not a cash redemption guarantee.

In Services, open Distinctions or Featured phrase. Preview and monthly STC price appear before confirmation. Badges and styles activate after a successful purchase. Featured phrases require review: STC is reserved on submission, charged only on approval, and released on rejection. If the request times out, check your wallet and requests before retrying.